We specialize in building websites for non-profit and membership organizations. Our clients’ main concerns are to establish their credibility and provide industry information, advocacy, member services, and community interaction through an attractive and vibrant web presence. In order to achieve these goals quickly and cost effectively, we host and implement ready-to-use content management and e-commerce solutions that deliver professional looking websites with powerful features that can be controlled and maintained easily by association staff.

Extending business online through your website involves more than just putting up some pretty pages. We help our clients build web sites with a professional appearance, well organized navigation, exciting members only content and communities, and effective e-commerce. The most desirable benefit of each site that we create is a significant shift of workload from you and your staff to the website. Many of our clients have decreased the data entry required by their staff for dues and event registrations by a third or more in their first year.

To maximize our success and client satisfaction, we developed our own unique approach for controlling technology projects: The MemberPath MAT Plan. MAT stands for:

Milestones are major goals or results that must be accomplished within a project and by a projected due date. We schedule out the milestones in chronological order and show any dependence on other milestones.

Assumptions are the understandings that we have regarding what you want, what you expect, what we need from you, your staff involvement, and your business processes that will be affected by our technology solution. This is the missing link in most technology projects that causes serious breakdowns. The more emphasis we place on clarifying assumptions, the better our chances of avoiding failures, misunderstandings, and disappointments.

Tasks are the detailed steps that we will need to take to reach each milestone. At this level, we project our time and your staff involvement if applicable.

We use these elements to construct a MAT Plan that will be used as a control for your project. It is very important that you participate in creating the MAT Plan and agree with the assumptions that are documented. Whenever an assumption turns out to be wrong, we discuss the impact and adjust the plan with your staff leader immediately.